MeFriend Events is committed to delivering high-quality event publishing, registration, ticketing, sales, and promotion services, specializing in offline ticketing, E-ticketing, and M-Ticketing platforms.
We recognize the importance of protecting the privacy of personal information collected from our users. This Privacy Policy outlines how we collect, use, and safeguard your information. For this Policy, "user" refers to website visitors, service subscribers, product purchasers, and advertising clients. "EVENT ORGANIZER" denotes venue operators, promoters of events, or agents associated with such activities.
We collect personal information in the course of providing our services. We generally explain the purpose at the time of collection or make it clear through context. Information is often collected directly from you, but may occasionally be obtained through agents, service providers, or public records.
We may collect personal details, such as your name, address, phone number, and, in certain cases, financial information. We also collect data on how you interact with our website. While we do not routinely collect sensitive information, any such collection will comply with legal requirements, and your consent will be sought as necessary.
Your information is used to provide and enhance our services, manage administrative tasks such as billing, execute contracts, and for marketing and relationship management. We may contact you regarding essential event updates, like time changes or cancellations. Your details may also be used in advertisements or media placements under the terms of your agreement with us.
We may share your information with affiliated companies within our network to improve our products and services or inform you about relevant offerings. Your booking information is securely stored for up to three years.
If you have a mefriend.com account, we maintain your contact and billing information to facilitate ticketing services, inform you about platform updates, and manage service fees. EVENT ORGANIZERS may receive booking data (excluding personal contact information) for record-keeping and analysis. If you consent during ticket purchase, we may share your contact details with organizers for future event communications. Users can manage email preferences during registration or through profile settings.
If you opt to receive updates from EVENT ORGANIZERS, your contact details may be provided for this purpose. Organizers will handle your information per their privacy policies. You may need to contact organizers directly to modify communication preferences if your details have already been shared.
We may disclose information to service providers, such as call centre operators, software contractors, and communication partners, who assist in service delivery and marketing. These third parties are contractually obligated to protect your data. We may also share information with partners providing competition prizes or special offers.
We collect non-personal information, such as browser type and IP address, to optimize our services and website content. Aggregate data may be analyzed to better understand and meet customer needs.
We take the security, integrity, and privacy of your information seriously, employing measures like restricted office access, firewalls, and secure databases. Despite these efforts, complete security of data transmission over the Internet cannot be guaranteed.
Access to Personal Information: You have the right to access your data. If access is denied, we will explain the reason. Please contact our Privacy Officer to request access.
Information shared on public forums, such as chat rooms or bulletin boards, becomes public. While we strive to protect your privacy, we cannot guarantee the security of information disclosed in these spaces.
Cookies are used to enhance your experience and facilitate certain features. You may configure your browser to decline cookies, though this may impact your ability to use some site features.
Our website may contain links to third-party sites, which have their privacy practices. We are not responsible for these practices and advise you to review third-party privacy policies before sharing personal data.
Always log out and close your browser when using shared or public computers. Be mindful of sharing personal information online, as it can be collected and used by others. You are responsible for the confidentiality of your account information.
We are committed to combating software piracy. In cases where we receive piracy reports, investigations may involve collecting personal data. Piracy is a serious offense and may be subject to legal action.
Users may delete their Mefriend.com account by clicking the “Delete” button in their profile settings. Once deleted, the data is irrecoverable.
For inquiries about accessing your information, privacy concerns, or more details about our privacy practices, please contact our Privacy Officer.
